Turn your Contact Center from Cost Center to Revenue Generator

All enterprises must exceed customer expectations to achieve a competitive edge. Every moment matters. Social media channels and mobile devices are making it easy to share information about a company....
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3 Year-End Planning Tips for Stressed-Out CEOs

As 2014 comes to a close, many business leaders are feeling the familiar strain of evaluating the past year’s successes, while planning for the year ahead. Did we meet our performance goals? Did...
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Book Club: Gamification for Customer & Employee Engagement

Join Jive and Rajat Paharia — “the father of gamification” — for a discussion on how to better motivate, engage, and create true loyalty. Jive is digging into the hottest books...
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The 1 Hour Plan For Growth – How a Single Sheet of Paper Can Take Your Business to the Next Level

It’s easy to become extremely busy and yet ultimately unproductive because all you do is spin your wheels but get nowhere. To avoid that, you need to plan how to move things forward – or more...
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5 Minutes to Stress Relief — eBook (Usually $14.99) FREE for a limited time!

Stress has three main fuels: worry, fear, and doubt. They act like little serpents that crawl into the lap of your life and wreak havoc emotionally, spiritually, and physically.But you have the ability...
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Disciplined Dreaming – A Proven System to Drive Breakthrough Creativity

In a research project during which two hundred highly successful people were interviewed, it became clear they all considered creativity to be a critically important factor in their ongoing success. Simply...
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BizSpeak 2014: What those workplace phrases really mean

A cynic might claim the language of business is really secret code. Well, we’ve deciphered it.   Actually, we didn’t crack the case — Luke Lewis, writing on the Irish Times website,...
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How To Use Emotional Intelligence to Boost Your Relationships

These six articles address findings from Talent Smart’s extensive research on Emotional Intelligence:Four Signs a Relationship Is FailingHow to Let Go of a GrudgeHow to Punish SomeoneThe Anger Funnel:...
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Riverbed and Microsoft Exchange 2013

Microsoft® Exchange Server has become the corporate standard in email, calendaring, and workforce productivity. As a result, significant time and IT resources go into creating a robust, reliable, high-performance...
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Does My Business Need An Explainer Video ?

So, What is an explainer video?An explainer video is generally a 1-2 minute video which is used to introduce a new product or company to the potential customers. The content generally addresses...
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