CRM Is Mature and Growing Nicely, Gartner Claims

The customer relationship management (CRM) market is well-established, mature and growing at a healthy clip. That's Gartner's headline finding in its latest global analysis of this software...
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Best Practices to Improve Email Opens and Drive Conversions

Take the guesswork out of subject line testing by looking at what keywords and headline types drove the highest open rates from over 3,000 of the world's top brands. In our latest report, we highlight...
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10 Quick Tips to Improve Email Delivery

If you want to improve your email deliverability but aren't sure where to start, our quick checklist can help. Download this must-have checklist to ensure your subscribers are seeing all of your emails...
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Building Channel and Employee Loyalty: Engagement Series Part 1: Rules

We invite you to come along with us on a journey that investigates the cornerstones of engagement - rules, rewards, communications, and technology. Those critical elements needed to build an effective...
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7-Minute Buyer’s Guide: Selecting the Right Customer Support and Helpdesk Solution. Effective customer support, issue tracking, and helpdesk platforms

Customer support software allows you to take control of your customer service activities from start to finish, assigning tracking numbers, sharing data between team members, tracking support requests and...
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7-Minute Buyer’s Guide: Selecting the Right Marketing Automation Platform for Your Organization

The vast majority of small and medium businesses are not yet using marketing automation techniques. This represents a major opportunity for those businesses that are ahead of the pack and have implemented...
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6 Sales Compensation Problems that Require Urgent Diagnosis

Whether for salespeople, brokers, agents, or any other channels – sales compensation plans are critical organizational levers to drive desired behaviors and performance. Yet, when it comes to the...
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Oracle Takeaways from Forrester Webcast: Customer Service Trends for 2015 by Christine Randle

It is hard to believe that it has been a decade since social disrupted standard operating procedures for companies. Brands had enjoyed a healthy measure of control before social media-enabled customers...
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5 Steps to Becoming a Data Driven Marketer

Bedrock Data is proud to introduce the 5 Steps to Becoming a Data Driven Marketer guide. This ebook is meant to help marketers harness the ever growing and ever evolving world of Big Data to...
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6 Sales Compensation Problems that Require Urgent Diagnosis

Whether for salespeople, brokers, agents, or any other channels – sales compensation plans are critical organizational levers to drive desired behaviors and performance. Yet, when it comes to the...
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