Presentation Slides for IOUG Collaborate

TweetI know that folks have been having some challenges downloading my slides from Collaborate for a couple of my sessions and I know I’ve received errors when updating two of them the other day,...
0 comment

3 Secrets to Innovation…and why we believe we were were recognized by an independent analyst firm By David Vap

Innovation starts with seeing things differently than others. It starts with looking at a problem, and finding a way to dramatically change for the better. Benjamin Franklin knew that. Ben wasn’t...
0 comment

2014 B2B Commerce Survey Reveals B2B Businesses Continue to Struggle With Complexity While Increasing Focus on the Customer to Drive Growth

The results are in!  We surveyed B2B commerce IT and business professionals to see where their organizations have invested in the last year, challenges they are facing, and key investment areas for...
0 comment

RMAN Infatuation?

Lately, I am becoming infatuated with RMAN again. Have you ever run “restore database preview”? Are you curious about how the recovery SCN are determined? Media recovery start SCN is 1515046 Recovery...
0 comment

The Art Of Easy: Offer Self Service With the Emphasis on Service (Part 2 of 6)

A Guest Post by David Fulton, Director of Product Management, Oracle Service Cloud Easy doesn't begin with Customer Service. It begins with customer expectation. They expected easy, but it is not! They...
0 comment

The Art Of Easy: Offer Self Service With the Emphasis on Service (Part 2 of 6)

A Guest Post by David Fulton, Director of Product Management, Oracle Service Cloud Easy doesn't begin with Customer Service. It begins with customer expectation. They expected easy, but it is not! They...
0 comment

“2014 Trends in B2C Commerce” Survey Shows Large Investment in Loyalty, Content, Omnichannel

Hard to imagine ‘tis the season to plan for holiday 2014. The good news: the Oracle Commerce team is sharing new insights as to where online organizations have invested in the last year, YOY performance,...
0 comment

COLLABORATE minus 3

I always like to get to the location for a conference a day in advance so I can Get accustomed to the time change Get a feel for my way around the venue Figure out where my room is Establish a few landmarks...
0 comment

OUGN : Summary

With the exception of a 5+ hour layover in Amsterdam, the trip home was pretty straight forward. I flew to Amsterdam with Lonneke Dikmans, Ronald Luttikhuizen and Roel Hartman. During my rather excessive...
0 comment

OUGN : Day 2

Day 2 started really early. Having got to bed about 02:00, I was up at 05:30 and thinking about my 08:30 session. The previous evening’s conversation with Brynn was playing on my mind a little (in...
0 comment