Feedback from the Oracle documentation team

I got some feedback from the Oracle documentation team today, based on my recent post. GUIDs One of the concerns I raised was about how the GUIDs would be used in different releases of the documentation....
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Scrum or Kanban for Agile Development: Which is Right for Your Team?

Agile can take a lot of forms, with Scrum or Kanban being two of the most popular. Each form has advantages and disadvantages, but both will help your team get the right feedback they need to build...
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Server Configuration Management Tools: A 2015 Market Primer

Since roughly 2005, more and more effort has been placed on declarative configuration management. In this model, a “configuration document” specifies how one or more particular computers should...
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Shadow IT: The Impact on Technical Support and the Opportunities for IT

From students to executives, finding solutions to improve efficiency, productivity, and communication has become vital. In most organizations this desire leads to the use of applications and services...
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The Untold Costs of a CRM Implementation

Make sure you account for all the costs in your ROI calculation: read our new infographic and learn about the untold costs of CRM!We detail costs such as:Hardware, software and subscription costsDatabase...
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The Contact Center in 2015

Add that to the fact that it takes 12 positive experiences to counter the effect of one negative experience, and it is obvious that extending excellent customer service is the most important challenge...
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Oracle Enterprise Manager Cloud Control 12c Release 5 (12.1.0.5) – Just Born

Oracle Enterprise Manager Cloud Control 12c Release 5 (12.1.0.5) was announced a few days ago. I woke up today and checked the interwebs and it’s actually available for download. I must admit I’m...
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Dynamic Sampling

Following on from an OTN posting about dynamic sampling difficulties I had planned to write a blog post about the difference between “not sampling when hinted” and “ignoring the sample”...
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CBO Series

About a year ago I came across a couple of useful articles from Stefan Koehler, which is when I added his name to my blog roll. As an introduction for other readers I’ve compiled an index for a series...
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Metrics That Matter in SAP Change Control

With multiple implementations under their belts, Revelation Software Concepts’ expert consultants put this guide together to show how to easily capture the ROI data your management needs.This...
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