Oracle Commerce is Open for Business at OpenWorld 2014

A Guest Post by Director Katrina Gosek, Product Strategy, Oracle Commerce (pictured left) There are a lot of great reasons for new Oracle Commerce customers and legacy ATG / Endeca customers to attend...
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The Social Spotlight is Going to Shine on #OOW14

A Guest Post by Mike Stiles, Senior Content Manager for Oracle Social Cloud (pictured left) Want to see an example of “busy” and “everywhere”? Then keep an eye on the Oracle Social Cloud team...
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Join Chuck LaDow, Kodak for Customer Service Best Practices Webcast Thursday, August 28 at 11 am PT / 2 pm ET

Want to exchange best practices with fellow customer service professionals but just don't have the time? Take 30 minutes this Thursday, August 28th at 11 am PT / 2 pm ET to listen to...
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Oracle EPM Cloud is Ramping Up; Hear the Latest at Oracle OpenWorld 2014

A Guest Post by Jennifer Toomey, Senior Director, Oracle Business Analytics (pictured left) Oracle Planning and Budgeting Cloud has gained more than 100 customers and 5,000 users since its release six...
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Oracle HCM Cloud Set to Shine at OpenWorld 2014

A Guest Post by Mike Vilimek, Director of Product Marketing, Oracle HCM Cloud At Oracle OpenWorld 2014 all things HCM will again be a dedicated “event within an event” called HCM Central...
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Oracle Builds a New Station on its Social Route

Social business tools promise to help us to share, explore, discuss and advance ideas in a fun, collaborative way. But it’s not always like that. Often, the social community turns into commodity,...
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Buy or Build a Marketing Cloud?

Nearly 400 attended the first Marketing Technology Conference at the Seaport Hotel in Boston this week to make sense of the more than 1,000 digital marketing technologies in more than 40 categories available...
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CRM Evolution 2014: Mediocrity is the New Horrible in Customer Service

"Mediocrity is the new horrible in customer service." — Blair McHaney, President/CEO, Gold's Gym Almost everyone knows that customers' expectations have risen....
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Customer Service on Stage: 3 Ways to Avoid Brand Failure [Infographic]

Business leaders across the globe have confirmed that, in the midst of stiff competition and growing customer expectations, customer and field service differentiation is key to growing revenue and delivering...
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Customer Service on Stage: 3 Ways to Avoid Brand Failure [Infographic]

Business leaders across the globe have confirmed that, in the midst of stiff competition and growing customer expectations, customer and field service differentiation is key to growing revenue and delivering...
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