CX Cloud Summer Soiree Friday, August 1 from 1-5 pm at the Columbia Yacht Club in Chicago by John Kariotis

Join AmberLeaf and Oracle for an afternoon of fun in the sun on Lake Michigan at the CX Summer Soiree   Many businesses are still organized and operate as they did before cloud,...
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Tuning EM12c, the OMS, Part II

We went over a few of the Java “tuning” options last time, so let’s go onto the OMS tier for this post. Location, Location, Location High latency issues between the OMS(Service) and the...
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What is Modern Customer Service?

We've recently had the opportunity to sit down with some Customer Experience (CX) leaders to ask, "What is modern customer service?" The leaders also shared important criteria for delivering...
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SPM and schema virtualization

I received a lot of feedback and a fair number of good questions on my session on SQL Plan Management for the
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Gartner releases its 2014 Magic Quadrant for x86 Server Virtualization Infrastructure

Gartner has released its annual Magic Quadrant for x86 Server Virtualization Infrastructure, again positioning VMware and Microsoft in the leaders Quadrant. Leaders in this market have a clear strategy...
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OTN Virtual Technology Summit

On July 9th, 2014, I presented for the Oracle Technology Network Virtual Technology Summit. My first presentation was in the Systems track titled, “Troubleshooting Techniques and Alternative Methods...
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Invoker Rights in Oracle Database 12c : Some more articles

I wrote about the Code Based Access Control (CBAC) stuff in Oracle Database 12c a while back. Code Based Access Control (CBAC) : Granting Roles to PL/SQL Program Units in Oracle Database 12 Release 1...
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Oracle Linux and MySQL : Progress

A few months ago I wrote about some MySQL on Oracle Linux migrations we were working through. It’s been a long time coming, but last weekend was the go-live for this batch of migrations. So far so...
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Pro-active AWR Data Mining to Find Change in SQL Execution Plan

Many times we have been called for the poor performance of a database and it has been narrowed down to a  SQL statement. Subsequent analysis have shown that the execution plan has been changed and a...
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SQL Plan Baselines

Here’s a thread from Oracle-L that reminded of an important reason why you still have to hint SQL sometimes (rather than following the mantra “if you can hint it, baseline it”). I have...
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