inContact Rolls Out Feature-Rich Cloud Call Center Update

inContact has released its first cloud contact center software update for the year. Version 14.1 contains a new two-way SMS channel, more refined automated call-routing, deeper integration with...
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Tweetiquette – Turn Twitter Pet Peeves Into Best Practices

With over 240 million users and 500 million tweets sent per day, Twitter is as ubiquitous as it gets in terms of social media. With all that use comes a variety of opportunities as well as opinions about...
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We’re Different, I swear, We’re Different

We've Moved! Update your Reader Now. This feed has moved to: http://feeds.feedblitz.com/jeffreygitomerssalesblogsalestraining Update your reader now with this changed subscription address to get your...
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Chris Brogan Is a Proud Freak

Chris Brogan Is a Proud Freak written by John Jantsch read more at Small Business Marketing Blog from Duct Tape Marketing Marketing Podcast with Chris Brogan My guest for this week’s episode of the...
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Penguin Penalties: Do Webmasters Respond the Way They Should?

Posted by russvirante Penalization has become a regular part of the search engine optimization experience. Hell, it has changed the entire business model of Virante to building tools and services...
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10 Ways to Instantly Improve Your Content

Everyone is doing content marketing, but not everyone is doing it well.  Make sure that you are getting the most out of your investment in your content with this easy guide. Find out how to:...
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Brand Advocates: Turning Enthusiastic Customers into a Powerful Marketing Force–Free Sample Chapter

This weapon is far more trusted and influential than banners or billboards, search-engine marketing or sales promotions, rebates or retargeting. In fact, it’s 10 times more effective than any...
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60-Minute Brand Strategist: The Essential Brand Book for Marketing Professionals–Free Sample Chapter

60-Minute Brand Strategist offers a fast-paced, field-tested view of how branding decisions happen in the context of business strategy, not just in marketing communications. With a combi-nation of perspectives...
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Romancing the Brand: How Brands Create Strong, Intimate Relationships with Consumers–Free Sample Chapter

A young woman tells a focus group that Diet Coke is like her boyfriend. A twenty-something tattoos the logo of Turner Classic Movies onto his skin. These consumers aren’t just using these brands....
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The Ektron Mobile Maturity Model

Not sure where you’re at with this whole “mobile revolution” thing? Have you been stopped dead in your tracks by the Responsinator? This whitepaper outlines a straightforward model for...
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