Internet Visibility: You Don’t Know What You’re Missing

The customer web experience represents how you think about your customers … it represents your brand and your value. To better serve customers, companies have begun to make more comprehensive web...
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Fashion and the City

Social media analytics solutions from SAP offer social intelligence, management, and monetization opportunities for brands and retailers. Analyzing structured and unstructured data from various social...
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Year-End Thoughts

We are now through almost 15 years of the century, and for all of that time I have been analyzing the CRM industry as it has evolved. This year, rather than simply reviewing some of the progress...
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Three Ways Companies Can Avoid DDoS Attacks

In this 15-minute webinar, Dyn Principal Architect Andrew Sullivan gives a quick-hit overview of DDoS attacks and three tips on how companies can help plan ahead before getting hit.Request Free! By: [author-name] This...
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Reputation Matters: Expert Advice For Your Brand’s Email ROI

Dyn’s Email experts, Steve Wheeler and Kevin Abood, explain how to avoid this.View this on-demand webinar and discover:What is a sender reputation and why it is so importantCommon causes for inbox...
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Leverage the Right SEO Data to Know What Travel and Leisure Customers Want

The Industry SERP Report uses BrightEdge Data Cube technology to focus on providing content marketers with predictive, data-driven content guidance for this year's holiday season. Don't let your content...
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Holiday Shopping Trends 2014 The Importance of Mobile SEO

Sites that do not optimize for mobile commerce this holiday season will be giving an unintentional holiday gift to their competitors. Get specific recommendations on how to get more traffic and sales this...
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Online Reviews: Separating the Wheat From the Chaff

The majority of Americans rely on online reviews, with some 78 percent checking them out before making a purchase, according to a recent YouGov survey. Forty-four percent of those polled said they...
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How to Develop a Single View of the Customer through Social Collaboration

While this pursuit helps firms better connect with clients, it also means capturing data related to different views / parts of the customer journey. Failure to connect these pieces results in disconnected...
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Sales and Marketing Aren’t Aligned – but Their Problems Are

The numbers prove it: Sales and marketing just aren't playing well together in most organizations. A not-so-small industry has sprung up to attack the issue of sales/marketing alignment, but the...
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