Siebel at 20
Siebel saved my life. Not really but sort of. By the early 1990s, I had been selling software for what seemed like a lifetime and dealing with the typical frustrations of life in sales. There weren't...
Amazon Spreads Its Influence With Single Sign-In
Amazon on Tuesday announced a feature that lets users access websites using their Amazon account information. The goal of Login with Amazon is to reduce sign-in friction by providing secure credentials...
Jeffrey Gitomer | Give Value First
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Through the Looking Glass Watson
I was recently discussing Watson -- the IBM super silicon brain that won Jeopardy! -- with a reporter writing an article. Around the same time, I was also looking into Google Glass, the wearable...
Jeffrey Gitomer’s Deal of the Week #603 – Mastering Social Media
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When Mobile CRM Goes Too Far, Part 2
The case for mobile CRM is an easy one to make. Smartphones are now ubiquitous, and the way most people work requires 24-7 accessibility. Not being tethered to a desktop to access customer records...
Jeffrey Answers a Question about Business Etiquette | Real World Sales Tips
“Your challenge is to lead your prospects so they will follow you – and turn into customers.” ~Jeffrey Gitomer, author of The Sale Re-definedThe post Jeffrey Answers a Question about Business...
Crowdsourced App Helps Otis Lift E-Service to Another Level
Mobile CRM is well entrenched in the sales and marketing spaces -- perhaps too entrenched in some cases. However, the third tier of traditional CRM -- service -- has barely been breached by mobile...
Resilience | The Lost Secret of Leadership
Every poor performance is an opportunity for encouragement. Every great performance is an opportunity to reward and celebrate.The post Resilience | The Lost Secret of Leadership appeared first on Jeffrey...
Integration Plus Intelligence Equals Multichannel Campaign Success
The personality inventory known as the "Myers-Briggs Type Indicator" is premised on the idea that different people process information in different ways. Some people are verbal processors. Others...
