I can't tell you how many emerging analytics companies have contacted me since January. Every day it seems there is another company -- smelling blood in the proverbial water -- wanting to brief...

Pegasystems has rolled out the newest iteration of its marketing application. New or enhanced features include improved ability to perform real time event-triggered actions and new B2B recommendation...

TweetRSS readers click here for video. Here are some specific examples of before and after the sale “value ideas.” Think about these and then create your own! • Sharing industry best practices. •...

New tools are available to help with service level management, but they require a new perspective on how IT infrastructure components should be managed. The key is to embrace a new ideal of managing...

TweetYou have to take pride in your achievements and your accomplishments. That pride, that ownership, and that responsibility will lead you to the next achievement. The post Jeffrey Gitomer’s First...

Mobile marketing may just be in its infancy, but it already has ushered in a world of new risks -- or rather, existing risks that have been repackaged. They range from running afoul of still-developing...

TweetAM I THE LEADER I WANT TO BE? Leaders rarely get to evaluate themselves. Below is your opportunity to take a brief look in the mirror. Take a few moments and give yourself an honest response as to...

Microsoft this week announced general availability of Windows Azure Infrastructure Services. The Infrastructure as a Service offering previously had been in limited release. The cloud service lets...

TweetTired of waiting for the economy to get better? Tired of not getting the results you know you’re capable of? Tired of blaming situations and circumstances for your performance? You can win in...

About ten years ago, I wrote a paper that predicted that analytics and social media would converge in CRM. I believed that for two reasons. First, I believed social media was inevitable, though...