I’m glad someone finally pointed this out about the BYOD movement: Who Has Apples at Work? In Many Cases, It’s the Bosses (h/t Between the Lines)
From my long-past days in IT, I remember the added pressure of supporting executives, regardless of what they were carrying.
When it came to support, we jumped, e.g. I once was called to an offsite meeting to work on the COO’s non-standard Thinkpad; we used to support different printer configurations for execs and their admins; certain small laptops (now called ultrabooks) were only for high-level execs, etc.
From what I’ve seen, IT makes no bones about giving better support to execs. After all, these people can get you fired if you refuse to support this or that non-standard device, and similarly, they remember you later as a go-to person, which never hurts.
So yeah, BYOD is driven top-down; IT will sit up and take notice if the CEO is using an iPad exclusively, not only because it might break, but also because, it means every other exec will follow suit very quickly, if only for the cool factor. It might take 1,000 line managers to get the same level of attention.
What have you seen in your BYOD experience?
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By: Jake
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