Retail businesses flourish using S2K for Retail.
Sporting goods retailer, Paragon Sporting Goods Co., boat supply retailer and distributor, Freeport Marine Supply Company, and educational supplies retailer, Educational Warehouse, all use S2K for Retail and POS to solve their business challenges. These companies use dynamic ways to boost sales to their stores through e-commerce and kiosks.
This video highlights the success that the right solution can bring to a retailer that struggles with managing their customer relationships. There is efficient product management, productivity gains, system processing, but the real benefit are happy customers. Customers want to find the products they want whether online or in-store or in another location in a timely manner.
A customer wants to find what they are looking for, feel appreciated and be well served. A happy customer refers friends, a happy customer comes back. A happy customer is loyal. An unhappy customer tells everyone as soon as they can about their experience.
The Point of Sale (POS) system is solid, reliable and speeds up transactions. It allows customer service to record all customer information including email addresses at the point of purchase without inconveniencing the customer. Customers are thrilled by the improvements and can take advantage of rewards programs and gift cards. The system automatically handles customer coupons based on their purchases. Signatures are captured on the system instead of paper.
The system performs very well and up-time is maximized. Suggested purchasing has minimized staff levels needed to maintain optimum inventory levels. The system is fully integrated and handles Ecommerce and Retails sales seamlessly in real-time. No delays, no misallocations of inventory. Reordering is simplified.
These retailers found it just as easy to work with VAI who took the time to listen to their needs as their customers find with them. We hope that you will find working with Dolvin Consulting just as rewarding.