Microsoft Dynamics Puts Analytics on Steroids

When Microsoft's next service update to Microsoft Dynamics CRM is released in Q2 2012, users who rely on its business intelligence functionality will be in for a pleasant surprise. Microsoft has ratcheted up the BI functionality significantly, providing more options on how to view, present and interact with the data, said Craig Dewar, director of Microsoft Dynamics CRM. "We think this will be an important competitive differentiator for us in the CRM space."

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