T-Mobile and the $200K Phone Bill: What’s Wireless Data Worth?
A woman in Florida was floored recently by a T-Mobile cellphone bill that reportedly totaled nearly a quarter of a million dollars. After intervention on the part of a local TV station's news department, though, the carrier slashed Celina Aarons' bill from $200,000 down to $2,500. The charges were incurred by the customer's brother, who's covered on Aarons' family plan, when he used international roaming data services while traveling for two weeks in Canada.
This article was syndicated via RSS from: http://www.crmbuyer.com/rsstory/73546.html