Key Performance Indicators for Web Analytics
The Top Five Key Performance Indicators for Web Analytics You just invested your entire interactive marketing budget on a complete overhaul of your website. Even better, you have a marketing strategy in place and have a killer web analyst to report website behavior mapped back to your business objectives. The site launches and everyone is anxiously awaiting the first analytics...
Best Practices Guide: Workforce Management
A Best Practices Guide for Workforce Management Your employees are the biggest asset you have. Their performance and attitude can result in the success or failure of your company. The most difficult part of any manager’s job is people management. He or she is required to lead, motivate, train, inspire, and encourage. On the other hand, he or she is also responsible for hiring,...
The Total Beginners’ Guide to ERP Software
The Total Beginners’ Guide to ERP Software Information technology has transformed the way we live and the way we do business. Enterprise Resource Planning (ERP) is one of most widely implemented business software systems – in a wide variety of industries and organizations. In this “total beginner’s guide,” we will try to concisely explain the basic yet...
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Acting General Counsel of the NLRB Issues Second Report on Social Media
by Heather Egan Sussman, Linda Doyle and Sabrina Dunlap
On Wednesday, January 25, 2012, National Labor Relations Board (NLRB) acting General Counsel Lafe Solomon released a second report describing social media cases reviewed by his office. The re…
Decision Management Systems: A Practical Guide to Using Business Rules and Predictive Analytics
Decision Management Systems: A Practical Guide to Using Business Rules and Predictive Analytics Databases and information management systems let you describe, categorize, store, modify and analyze data. What if you…
Decisions That Drive Success
Decisions That Drive Success Every day, people in your organization are struggling to make the right decisions – working with customers, partners, and each other – because they simply can’t…
Five Steps to Improving Business Performance Through Customer Intimacy
Five Steps to Improving Business Performance Through Customer Intimacy Business success today requires a new depth of customer insight. The ability to segment and tailor offerings to precisely match the…
Purrpetual Motion
This is a really old idea – but it’s the first time I’ve seen it illustrated. (The obvious flaw in the concept appears in comment 22.) 
