Prioritising the Live Chat Opportunity

BoldChat is a market-leading live chat solution enabling businesses to quickly and effectively engage visitors on their websites.  BoldChat is offered in different editions and includes other integrated...
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Merchants Seek Mobile Mastery: A Task Oriented Review of the Mobile Experience

Each year the e-tailing group conducts an Annual Merchant Survey, which was completed by 148 senior executives from a cross-section of retailers responsible for eCommerce. This year the Survey expanded...
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Hire and Retain the Most Valuable

For your Monday morning enlightment, here are insights from HR consultant and writer Robin Paggi on why it is to employers’ advantage to have a workforce of varying ages and especially to keep older...
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Off the Scale: Weight Watchers to Pay $45K to Settle EEOC’s Lawsuit in Pregnancy Bias Case

Pregnancy discrimination comes in all guises, but the essential point is the same. An employer must base its hiring decisions on a woman’s ability to do the job, and nothing else. That goes doubly...
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Don’t let workplace bullying take down your workforce: A 3-step plan

Employers aren’t doing enough to stop workplace bullying, according to new research. What’s HR to do? More than 25% of U.S. workers say they’ve been bullied at work, according to a new survey...
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IRS clarifies puzzling issue sparked by new FSA carryover rules

The IRS finally caved and let health flexible spending account (FSA) holders carry over some funds from year to year. But that allowance opened up a whole different can of worms.   The question the IRS’s...
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Once again, EEOC gets dressed down for investigation tactics

A federal judge has slapped down the Equal Employment Opportunity Commission for its enforcement methods.   A federal appeals court upheld the dismissal of the EEOC’s lawsuit against Kaplan Higher...
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The latest ADA-covered activities: golf and sex

At this point, you should just assume that almost every life activity is covered under disability law, as this new case shows.   ‘Oh, you’re having surgery? You’re fired’ Anthony...
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5 Essentials Companies Should Look for When Evaluating Talent Acquisition Software

Growing organizations have different hiring needs than companies in low growth mode. Companies that plan to grow must consider their recruitment technology and how it will impact their ability to scale....
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Learn the Benefits of Creating a Mobile Workplace

Over the past ten to fifteen years organizations have noticed a shift in the work habits of employees especially with the wide availability of mobile capabilities. Employees now work from home unless they...
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