Jeffrey Gitomer | Real World Sales Wisdom

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What are you learning? How are you learning?

TweetHow are you taking advantage of your knowledge? I have been a student of sales since November 11, 1971. I was listening (via the brand new voice technology called the “cassette tape”)...
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Attitude In. Attitude Out.

TweetAttitude In. Attitude Out. (That’s the Real 360.) Attitude is at the core of success—yours first! If you’re a leader that’s looking to succeed and leave a legacy of achievement and accolade,...
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Sign Up For My ‘To Serve Is To Rule’ Webinar: Wednesday, September 12

TweetHow much is one customer worth? What’s the dollar amount you would be willing to place on a repeat customer? A loyal customer? In today’s competitive marketplace, merely achieving customer...
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20.5 Attitude Gems For You To Read And Study

TweetHere are 20.5 attitude gems (mental snacks to chew on and digest) I’ve picked up along the way that I recommend you read, copy, share with others, post on your wall, and study in a way that...
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23.5 Characteristics of Trusted and Trustworthy People

TweetFrom my personal life experiences, here are 23.5 characteristics that I have discovered in other people that have led me to trust them: 1. To get trust, first give trust. 2. Surprise (genuine) helps...
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“What Should I Say When The Customer Calls And He’s Mad As Hell?”

TweetAnything except, “I’m sorry!” You can say, “I apologize,” but that’s not what the customer is looking for. You can begin to tell your story about what happened,...
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To Become A Master Salesperson, Master NON Selling Skills

TweetEveryone talks about “how to sell” Not me. I stress “why they buy,” or “how to get people to buy.” It’s a much more powerful success model. I have a trademarked...
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Are You Burned Out or Just Hating It?

TweetI just read an article about someone’s totally bogus opinion of “job burnout.” It made me realize some people actually are (or think they are) “burned out.” A quick search on Amazon revealed...
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10.5 Attitude Buster Remedies

TweetOnce you discover what your attitude is, or isn’t, you’ll have a starting point and an understanding of how to move forward. Here is a list of attitude busters, with actions (remedies)...
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