The Wearables Revolution

The wearables market heated up last week with Apple's introduction of its Watch and payment processing service, and the implications for CRM are interesting. First off, the announcement shows how...
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Microsoft Dynamics CRM 2015 Tears Down Sales, Marketing Walls

Microsoft on Tuesday unveiled Microsoft Dynamics CRM 2015, along with updates to Microsoft Dynamics CRM Online and Microsoft Dynamics Marketing. All will be generally available in the fourth quarter...
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Analytics: The Tie That Binds Sales and Marketing

If you want to make an old-school salesperson flinch, just bring up the idea of data-driven selling in conversation. To sales pros, especially those who started in the game more than 10 years ago,...
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If Google Were French

Europeans are relentlessly attacking Google: A German official called for its breakup, a French minister charged it was a threat to sovereignty, and a publisher compared it to a dragon, according...
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Salesforce Issues Dyre Warning

Salesforce.com this week notified its customers that the Dyre malware, which typically targets customers of large financial institutions, might have been tweaked to target some Salesforce users...
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The 5 Worst Blunders of CRM-Destroying Execs

One of the CRM secrets to success is executive buy-in. That typically means the support of a high-level executive for the deployment and use of CRM technology. That executive often is an SVP of...
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Salesforce’s Investment Bodes Well for the Mobile IoC

Salesforce.com's vision of the Internet of Customers is getting clearer, and it has a decidedly mobile orientation. The company on Monday announced the launched the Salesforce1 Fund -- a dedicated...
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Beginning of a Paradigm

I've been following the wearables space with great interest over the last year, from the first steps of products like Fitbit and Jawbone to the current wave of activity by a growing list of device...
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Alibaba’s IPO Will Blast Mobile Retail Into Hyperdrive

By all indications, the long-awaited, much anticipated initial public offering of Chinese e-commerce giant Alibaba Group Holding is imminent. Granted, similar rumors this spring turned out to be...
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Xactly Unlocks Storehouse of Insights

Following years of development, Xactly has made Xactly Insights generally available. The product compiles the compensation data of all the companies that use Xactly's products, aggregates and anonymizes...
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