Whitepaper: The Price of Free

This white paper lays out key performance indicators (KPIs) for the performance of mobile apps, proven accelerators that drive engagement and revenue, and how businesses can enhance the privacy-value...
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Arm your Agents with a Virtual Assistant

Improve Contact Center KPIs. As customers demand higher levels of service it’s now critical to make sure your contact center agents are equipped to keep pace. Learn how deploying a virtual agent...
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Key Performance Indicators for Web Analytics

The Top Five Key Performance Indicators for Web Analytics You just invested your entire interactive marketing budget on a complete overhaul of your website. Even better, you have a marketing strategy...
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