Aternity provides IT teams with advanced analytics to determine if Salesforce.com end users are executing transactions properly and abiding by the correct workflow(s). Ultimately, Salesforce.com customers...

One of the dirty little secrets of software as a service (SaaS) is how long it takes to get the service. A request for access to a SaaS application travels from the client device, across the corporate...

One of the great promises of the mobile device explosion is increased productivity. But productivity is in the eye of the beholder, and many mobile users still haven't caught on to the notion that you...

IT departments are struggling to adapt to new economic realities and a rapidly changing technology environment that includes fundamental shifts in mobile, social, and cloud computing technologies. As...

Oracle plans to integrate RightNow's customer experience software into its existing software portfolio to improve customer satisfaction and to turn consumers into advocates for a company's brand. In an...

At ITEXPO in Miami, Zultys today announced their latest UC software offering mobility features for Android, call center enhancements, and third-party CRM integrations. The latest major firmware release...

Plain vanilla cloud infrastructure isn't the main goal. Companies want to use online apps, develop cloud apps or run a more automated internal cloud. By: [author-name] This article was syndicated via...

Yammer now integrates with Salesforce.com, to socialize your business data. The benefits are tremendous! To let everyone know about these benefits, we headed to Dreamforce11. This is what happened… By:...

The SMB IT Decision Maker’s Guide: How SaaS Can Benefit the IT Help Desk Small and midsize businesses that are using software as a service (SaaS) to automate their IT help desk(s) and IT infrastructure...

Using the pre-built integration between Salesforce.com and MS Dynamics NAV you easily gain an overview of all your critical business data in salesforce.com. Watch this short introduction to...