SugarCon 2013: New Direction, Old Message
Sugar CRM took its annual customer and partner show on the road this week and brought what had been a Bay Area extravaganza to the Big Apple -- the better to attract a sizable population of customers...
Marketo Winds Up for Risky IPO
Marketing automation company Marketo filed paperwork with the SEC on Tuesday to launch an initial public offering valued at $75 million. The company has not yet proposed a stock price. It does...
The Return of WizKids
I made a decision this week that pleased me and will drive some of my thinking about the CRM business well into next year. I opened up a contest called the WizKids Award. That might not seem like much...
Sage Charts Its Course
Pascal Houillon, the CEO of Sage North America, has been at the job for a bit over a year. He took over the reins at last year's Sage Summit where he famously introduced a new branding exercise. Houillon's...
Sage Charts Its Course
Pascal Houillon, the CEO of Sage North America, has been at the job for a bit over a year. He took over the reins at last year's Sage Summit where he famously introduced a new branding exercise. Houillon's...
Grid Grief Grounds Salesforce
Salesforce.com experienced a global outage early Tuesday, the second major outage in two weeks for the CRM company. Salesforce.com customers in the company's NA1, NA5, NA6, CS0, CS3, CS1 and CS12 regions...
Is Everyone Trying to Look Like Salesforce?
Last week I lamented how the legacy software establishment was focusing on the easy-to-sell parts of cloud computing without really providing the essence of cloud. Since then, I have been inspired by...
Cloud Computing vs. Real Cloud Computing
Oracle re-introduced its new cloud/social constellation of stuff last week that it had announced back at OpenWorld. If I count the analyst briefing I got in Redwood Shores in April, it was a re-re-introduction....
CRM in a Faceless World
Salesforce.com announced it was buying Buddy Media for nearly $700 million on Monday. In any discussion, that's a lot of money, maybe more than Salesforce has yet spent on any acquisition. What's going...
NetSuite, Transportation and the Internet of Things
This spring has seen a raft of software company events and announcements, and they've been good meetings full of real news and important new developments. It is as if these companies bided their time...
